Yesha Callahan

Napa Valley Wine Train Admits They Were ‘100 Percent Wrong’ For Kicking Black Women Off

Women kicked off wine train

Looks like social media has wielded it’s power yet again. After news spread quickly that a group of women were kicked off the Napa Valley Wine Train for allegedly “laughing while Black,” the business now says it was “100 percent wrong.”

In a newly released statement, CEO Anthony Giaccio says his management teamed handled the incident poorly.

“The Napa Valley Wine Train was 100 percent wrong in its handling of this issue,” he said. “We accept full responsibility for our failures and for the chain of events that led to this regrettable treatment of our guests.”

Giaccio also penned an apology letter to the women who were kicked off the train.

I want to apologize for your experience on the Napa Valley Wine Train on Saturday, Aug. 22. We accept full responsibility for our failures and the entire chain of unfortunate events you experienced.

Clearly, we knew in advance when we booked your party that you would be loud, fun-loving and boisterous—because you told us during the booking process that you wanted a place where your Club could enjoy each other’s company. Somehow that vital information never made it to the appropriate channels and we failed to seat your group where you could enjoy yourself properly and alert our train’s staff that they should expect a particularly vibrant group.

We were insensitive when we asked you to depart our train by marching you down the aisle past all the other passengers. While that was the safest route for disembarking, it showed a lack of sensitivity on our part that I did not fully conceive of until you explained the humiliation of the experience and how it impacted you and your fellow Book Club members.

We also erred by placing an inaccurate post on our Facebook site that was not reflective of what actually occurred. In the haste to respond to criticism and news inquires, we made a bad situation worse by rushing to answer questions on social media. We quickly removed the inaccurate post, but the harm was done by our erroneous post.

In summary, we were acutely insensitive to you and the members of the Book Club. Please accept my apologies for our many mistakes and failures. We pride ourselves on our hospitality and our desire to please our guests on the Napa Valley Wine Train. In this instance, we failed in every measure of the meaning of good service, respect and hospitality.

I appreciate your recommendation that our staff, which I believe to be among the best, could use additional cultural diversity and sensitivity training. I pledge to make sure that occurs and I plan to participate myself.

As I offered in my conversation with you today, please accept my personal apologies for your experience and the experience of the Book Club members. I would like to invite you and other members to return plus 39 other guests (you can fill an entire car of 50) as my personal guests in a reserved car where you can enjoy yourselves as loudly as you desire.

I want to conclude again by offering my apologies for your terrible experience.

Despite Giaccio’s apology and his offer to allow the women to return with 39 friends (a total of 50 people), Lisa Johnson said her book club won’t be boarding the wine train ever again.

“What we really wanted is for something like this not to happen in the first place,” she said on MSNBC. “I will never forget my first and last experience on the Napa Valley Wine Train.”

  1. August 25, 2015 - Reply

    Amazing reading some of the comment sections under this article on other sites. Some of the white folks are so angry that the train company caved in to pressure and apologized.

    To them it is about “Black Skin Privilege”, it is about black folks being loud and obnoxious and then when called on it playing the race card. The same descriptions and discussions they have when ever there is a law enforcement officer killing and unarmed black man or women.

    To many actually the majority I say of white people, it does not matter what economic level or class black folks are in. We are always at fault and to blame when any racial incident arises. We simply are quick to scream racism when we are justifiably called out on our bad behavior.

    It should be no surprise that no matter what your walk of life, white people will see you no different than if you were a pants sagging, 40 drinking, gang banger strolling through in the hood.

    • August 25, 2015 - Reply

      @Brad

      You know they like straddle all black people with the label of being loud and obnoxious. Who can beat them when they have had a little too much to drink?

      • August 25, 2015 - Reply

        @Mary Burrell

        “…with the label of being loud and obnoxious.”

        WHILE, when “them” soooooooo much worse, it’s IGNORED or explained away as being “passionate”–P.O.S.

      • August 25, 2015 - Reply

        @Mary Burrell

        They don’t call it “white boy wasted” for nothing…

    • August 25, 2015 - Reply

      @Brad

      I totally agree with you.

      Your words is proof positive on why I don’t agree with class reductionism at all. The fact is that we live in a world where some people will have false perspectives about black people irrespective of our class or our wealth. The sick stereotype and lie that black people expressing humor and laughter in a train is equivalent to threatening behavior is truly disrespectful.

      • August 25, 2015 - Reply

        @truthseeker2436577@yahoo.com

        “sick stereotype and lie that black people expressing humor and laughter in a train is equivalent to threatening behavior”

        Perfectly stated!!!

      • August 25, 2015 - Reply

        @truthseeker2436577@yahoo.com

        And sometimes, showing signs of being middle/upper class can make Black people a target. I bet that White yamp, who probably hangs out underneath bridges and harasses billy goats trying to cross, was irked that some Black women could afford the same luxury of that wine train as she could.

        A lot of racist cops target Black people driving nice cars (or cars they think are too nice for Black people to have) because they resent those Black folks even HAVING a nice car, and probably the nice education and job that goes with it. You have the White coworkers that always have something to say regarding your salary if you show up in new clothes or something they haven’t seen you in (“We must be paying you too much!”). Hell, I’ve had White women get funky with me because my nails (home mani) and hair (salon job) are done. Too many Whites feel Black people aren’t supposed to have anything nice in the universe.

        • August 25, 2015 - Reply

          @Libra_Lady

          There should always be a distinction between people who have wealth legitimately and economic inequality. We hate massive economic inequality in our world and we don’t hate black people with wealth, cars, or a great education. Racism and discrimination has occurred against black people among all classes. One solution to our problems is to have a cross class alliance among black people in order to address the problems of poverty, police brutality, discrimination, and other important issues in our community. More unity can create better solutions. As Dr. King has said, more rich black people must work in the poorer areas where black people live in order for us to cooperatively make progressive changes. So much our our problems can be solved with the investments in combating poverty, in developing educating, and in building up networks of black people nationally and worldwide.

        • August 25, 2015 - Reply

          @Libra_Lady

          “showing signs of being middle/upper class can make Black people a target.”

          That’s why this type hates Michelle Obama with a passion, even more than they hate her husband. She has always presented herself as a highly educated, personable, talented lady who loves her family and was doing well before the White House. When these yamps (never heard that word before but it fits!) simply read her name they are so full of evil they can’t stop foaming at the mouth.

          • August 26, 2015 - Reply

            @Vintage

            Trump supporters

        • August 26, 2015 - Reply

          @Libra_Lady

          Like those rednecks in the movie Rosewood. “Niggers got a piano ” that’s what happened in the Black Wall Street/Tulsa riots. The whites were jealous of the prosperity of the black people.

        • August 26, 2015 - Reply

          @Libra_Lady

          “yamps”. May I borrow that?

        • August 26, 2015 - Reply

          @Libra_Lady

          Non whites

        • August 26, 2015 - Reply

          @Libra_Lady

          Exactly. But whatever. Hate on, haters.

          • August 26, 2015 - Reply

            @palmeria

            Um, YOUR asses are the “haters” mad that Black people have anything.

        • August 27, 2015 - Reply

          @Libra_Lady

          Old saying. “Ain’t nuthin’ a cracker with a nickel hates more than a nigger with a dime.”

          I’ve dealt with this too. That’s why they can miss me that it’s not race it’s class bullshit.

          There are a historical references of white mobs destroying the houses and livelihoods of successful blacks other than Tulsa. It happened to my antecedents.

        • August 30, 2015 - Reply

          @Libra_Lady

          ” I bet that White yamp, who probably hangs out underneath bridges and harasses billy goats trying to cross,”

          how did I miss this LOL!

    • August 25, 2015 - Reply

      @Brad

      “It should be no surprise that no matter what your walk of life, white people…”

      With every fiber of My Being, I ALWAYS knew. DON’T Care how they see US or whether or not they LUV or Like Us — RESPECT US as fellow human beings!!!

    • August 25, 2015 - Reply

      @Brad

      I actually don’t believe they believe we are always at fault. That sour, complaining white woman on that train was mad as hell to see all these Black women enjoying life, same for those types you have mentioned. They won’t admit this even to themselves, so they have to think an 83 year old sweet faced Black grandmother in a book club is a thug. Even 2 months after an 87 year old Black woman was shot to death in her own church while praying because one of their own is more diseased than the average demon.

      It would be interesting for scientists to analyze the brains of a dead bigots to see if there are any differences from normal people, similar to how brain scans have shown often the minds of criminals have distinct differences.

      • August 26, 2015 - Reply

        @Vintage

        It seemed to be a back handed apology at that.

    • August 25, 2015 - Reply

      @Brad

      Laughing on a train? How is that bad behavior?

    • August 25, 2015 - Reply

      @Brad

      To them it is about “Black Skin Privilege”, it is about black folks being loud and obnoxious and then when called on it playing the race card.

      This is how you know someone doesn’t understand privilege. There is no such thing as black privilege.

      • August 27, 2015 - Reply

        @Tony Thompson

        You’ve never walked thru the hood then.

        • August 27, 2015 - Reply

          @DeuS_eX_DaRe

          When it comes to describing the sociological concept of privilege, there is no such thing as black skin privilege.

          • August 27, 2015 - Reply

            @Tony Thompson

            Sure there is. If the definition of white privilege is “getting benefits b/c you are white (even when it’s unseen or unproven)” then the def of black privilege must be something similar. All it takes is for some racist to like you and decide to do something for you. In the case of white privilege it usually starts with a white racist. In the case of black privilege it can start with a black racist, or just a person who wants to help blacks specifically (“I’m going to treat this person better because they are black”) but it can also be expressed thru social programs that explicitly favor blacks (although these programs may be justified in some cases).
            Now sure, white privilege is certainly more likely to happen since white people have more people in positions of power, and the sheer number of them, but to deny that black privilege exists is to deny even the possibility of a black person doing another black person a favor that they wouldn’t do for a white person. Although the power dynamic isn’t balanced, contrary to popular belief blacks DO have power sometimes, and with that power comes the ability to confer privileges where you see fit.

            • August 27, 2015 - Reply

              @DeuS_eX_DaRe

              Well articulated though your position is, I still don’t agree with it. Privilege affects groups of people on a large scale. Heterosexuals, white people, men, cisgender people, able-bodied people. Your example is far too limited in scope to count as privilege in the sense that it is used in this other cases. It is also not something that vast numbers of black people would possess. And it’s too situational.

              • August 27, 2015 - Reply

                @Tony Thompson

                I understand. On a pure technical level privilege exists within all groups, but white privilege is a much more prevalent and relevant phenomenon. On the other hand it’s still tricky. Growing up and even today, when a black person got a job somewhere it wasn’t uncommon to hear some rude racist asshole say “affirmative action strikes again”, whether they knew it was the case or not. Nowadays if a white person got a job it’s not uncommon to hear “white privilege”. Indeed, it seems to be thrown out to explain why anything good happens to any white person ever. I think the term is useful to an extent, but can be overused and even abused. As you say, it’s situational. But how many people feel like they “know” the what whys and hows of a situation even when they don’t? Especially on the internet, not to mention the media? So I try to be careful with that term.

                To swing this back to the train incident, for me this just means I have to say, firmly, I DON’T KNOW. I don’t know if the women were loud or reasonably just talking to each other. I don’t know if the complainers were justified or snobby racist. I don’t know if the train employees were being racist or just doing their job. And I wish more people would join me instead of being so sure about “what the white folks do” and “what the black folks do”.

    • August 26, 2015 - Reply

      @Brad

      As a white woman I would love to argue against the points you make…but I can’t because they are accurate. I will say this, there are those of us who do not fit that profile. Obviously I can not know what it is like to be black in America but I can control my own beliefs, attitudes and most importantly my actions. My wife of 25 yrs says you can’t grow up white in this country without learning racist behavior, it is something you have to choose to purge in order to be the person you aspire to be. I have to agree. But there are so many that have no interest in being that ‘good person’. Too often the idea that if you can label an entire race as ‘less than’ every white person then you never have to admit that you are at the lowest level of sucess and decency on the humanity scale. It’s pathetic, disgusting and a thousand other negative words.
      In November 2008 Barack Obama kicked down the biggest door in America labeled ‘whites only’ and it pissed a lot of white folks off. I think what we are witnessing now is the last desperate actions of a dying breed. It’s a slow death but I grew up and live a couple of minutes from Ferguson which means we get alot of news that never makes the national media and change is happening! 20, maybe 50 years they are going to talk about Ferguson and Baltimore as the beginnings of a movement that changed the world. I truly believe that.

    • August 26, 2015 - Reply

      @Brad

      And this is why we should not support their businesses in any regard.We need to have our own.

    • August 26, 2015 - Reply

      @Brad

      White denial or is it white privilege, u seem not understand how reality works.

    • August 27, 2015 - Reply

      @Brad

      If they were loud, then they deserved what they got. Showing people respect means letting them face the consequences of their actions. And by the way, just because you are black doesn’t mean you can fall back on that as the reason anything unpleasant happens to you.

  2. August 25, 2015 - Reply

    The damage has been done. The ladies were humiliated and I hope they don’t go back there.

    • August 26, 2015 - Reply

      @Mary Burrell

      There are black owned wineries that the ladies can spend their money on instead.

  3. August 25, 2015 - Reply

    Like I said on a previous post about this “double standard”

    • August 25, 2015 - Reply

      @Mary Burrell

      that will always be the case for “us” (double standard).

  4. August 25, 2015 - Reply

    Respectability means nothing especially in regards to black people when white people judge us. Those look like ladies from Jack&Jilll and Links. So those racist cretins still treated them disrespectful.

    • August 25, 2015 - Reply

      @Mary Burrell

      I agree with you completely. These women did absolutely nothing wrong, yet they were treated as criminals by the NVWT. Black people, irrespective of our class, should always be treated with dignity and with respect (with fairness). I like to thank these courageous women for speaking their minds (and fighting for their rights) and for social media for telling the truth about this injustice. Respectability politics doesn’t work to cause liberation. When the NVWT got caught, people like them always outline the token “faux” apology like clockwork. This incident shows that black people have power and we will stand up for our rights.

      • August 25, 2015 - Reply

        @truthseeker2436577@yahoo.com

        They probably didn’t think they would be called out on their mess.

        • August 25, 2015 - Reply

          @Mary Burrell

          Exactly. We will never tolerate injustice at all. We are a strong people. We will stand up and speak up for freedom and justice.

  5. August 25, 2015 - Reply

    Always some lame apology after the damage has been done. I hate that because it’s insincere.

    • August 25, 2015 - Reply

      @Mary Burrell

      They are always insincere hence why I hate these public apology and why they shouldn’t be taken seriously. Just another “damn we got caught someone draft up the usual apology…” But this “apology” takes the cake…what the hell did I just read? It is basically a “Yep we were wrong but y’all…x, y and z.” There is truly no sympathy behind this letter but basically a clearing of their image! Screw these people, these ladies did not have to go through this. I hope the women involved look at every legal option they have and if they can sue I hope they do and win big.

      • August 25, 2015 - Reply

        @binks

        “We knew before hand you were a loud and lively group.?

        • August 25, 2015 - Reply

          @Mary Burrell

          I am surprised they didn’t slip up and say ‘you people’.

          • August 25, 2015 - Reply

            @Vintage

            OKAY! “We know you people tend to be a bit more loud, boisterous and expressive.”

            • August 26, 2015 - Reply

              @Libra_Lady

              ☺️

          • August 26, 2015 - Reply

            @Vintage

            I know right

        • August 26, 2015 - Reply

          @Mary Burrell

          Sounds ridiculous as hell! They’re on a train drinking wine. Of course people are going to be laughing and lively. This wasn’t a wine tour of the library.

      • August 25, 2015 - Reply

        @binks

        Excellent points.

        The statement from the Napa company was not a real apology. It was actually a sick justification for their mistreatment of black women by lying and calling the Sisters “boisterous” when these black women were enjoying themselves. The women did nothing wrong and it does anger me how these Sisters (including a black grandmother) were racially profiled and forced to leave the train without just cause. Also, the train company is placed on notice and tons of black people will never ride on that train again. We have over one trillion dollars in spending power. I am happy that we, as a people, are supporting these women.

        • August 25, 2015 - Reply

          @truthseeker2436577@yahoo.com

          This trip was on my bucket list. Sad to say. I will never take this ride due to this incident. That “apology letter” is sick.

          • August 25, 2015 - Reply

            @arnitapdx

            I agree with you.

      • August 25, 2015 - Reply

        @binks

        well said; them just “flaming the fire” trying to put it out quickly (damage control). They don’t care, if they did they would have done more than issue some PR written insincere statement. Invite those ladies back, give ’em a case of wine, fvck, truly show that you are appalled at how your staff treated paying customers & all that had transpired when it didn’t have to even come to that.

        But they won’t do that, they are indifferent to any other race but their own; they def. feel we don’t cut it and don’t have the level of class that they “purportedly” exude. . .

        • August 25, 2015 - Reply

          @*NmySkynn70*

          Yes and our people have been the epitome of class since the beginning of human history.

          • August 25, 2015 - Reply

            @truthseeker2436577@yahoo.com

            YESS!! We are a race full of pride & dignity even in the face of harsh adversity, we always PERSEVERE.

            • August 25, 2015 - Reply

              @*NmySkynn70*

              Amen. Just like Maya Angelou has written eloquently before: We rise. Our audacious spirits and our forthright courage will never be relinquished.

          • August 25, 2015 - Reply

            @truthseeker2436577@yahoo.com

            And we are gracious and forgiving

            • August 25, 2015 - Reply

              @Mary Burrell

              Teach. We are the most forgiving and gracious people in human history in my view.

              • August 25, 2015 - Reply

                @truthseeker2436577@yahoo.com

                Too damn gracious and forgiving; and STILL we get the n-word treatment. Then it’s “what are they complaining about now???”

                • August 25, 2015 - Reply

                  @Stephanie M.

                  I understand you Sister. We suffered the most brutal injustice in human history (which was the Maafa and international slavery in multiple continents worldwide). That is why respectability politics is just a myth. These Sisters are upright, strong people and they were treated as if they were violent criminals. We, as black people, have every right to be tired of this and respond by not supporting any business that won’t respect of our humanity (and using a myriad of procedures to make sure that evil people are held accountable for their injustices).

  6. August 25, 2015 - Reply

    too little, too late

  7. August 25, 2015 - Reply

    “I appreciate your recommendation that our staff, which I believe to be among the best, could use additional cultural diversity and sensitivity training. I pledge to make sure that occurs and I plan to participate myself.” –

    No, no, no….no, no, no….His Staff should be Fired.

    • August 25, 2015 - Reply

      @SaltLakeTrib

      LOL @ Cultural diversity.. Isn’t this place in California?? isn’t California turning into Mexico?? LOL These people

  8. August 25, 2015 - Reply

    it’s obvious the folks on that train are uptight and need to let their hair down, they don’t’ know how to have fun like “we” do, bunch of self-righteous SOBs, they better kick rocks and let people from other ethnicity enjoy themselves, they need to try it obviously!!

    • August 25, 2015 - Reply

      @*NmySkynn70*

      I don’t like the term “boisterous” that the company used in their letter. It just sounds wrong. They should have expected these ladies to be “loud and boisterous” just because they said they wanted to enjoy themselves and each other’s company? Because Black women having fun means they assume the group would be loud and disruptive and offensive to other passengers? No. No no no. Lame ass apology.

      • August 25, 2015 - Reply

        @Maureen Gallagher

        agreed; i hope “we” don’t give those fvckers any more business or another chance to remove us from the train. Maybe we need to come up w/our own wine train so we can be as loud as we wanna be.

        • August 25, 2015 - Reply

          @*NmySkynn70*

          “…we need to come up w/our own wine train…”

          Luv the ENTREPRENEURIAL spirit!

          • August 25, 2015 - Reply

            @RaiseTheBar

            schitt we need to, i know man african-americans may be into that sort of thing, so it would be something worth looking into i feel. . .

            • August 26, 2015 - Reply

              @*NmySkynn70*

              Gurl, just let me know when it hits the tracks!! My sorors and I are THERE! Wine, black women and a scenic train ride? Yes, please!

  9. August 25, 2015 - Reply

    My sentiment is the same as Ms. Johnson’s:

    The Humiliation shouldn’t have happened in the 1st place. And, NOOOOOOO there will be NOOOOOOOO compliance from our book club for your offer that is a jesture merely to appease a “social media” lashing that could potentially lead to a FINANCIAL ($$$$$$s) lashing.

    WAY to Social Media!!! — Kicked So Serious Butt!!!

  10. August 25, 2015 - Reply

    Da hell kinda fuck shit apology was that? Basically, “We should have known y’all were gonna be some loud-ass niggers and we didn’t plan accordingly to deal with your loud-ass niggerdom. Also, we’re going to pretend like we didn’t know that we were making you perform a walk of shame and we’re not even going to mention why we got the cops in on our bullshit when you got off. And we’re just going to try to gloss over the fact that we straight up LIED about you on social media to perpetuate the stereotype of the loud, inherently dangerous, hostile and irrationally violent Black woman to make ourselves look good. We only took that shit down because our dumb asses realized after the fact the defamation of character is actionable. Our mistake. So why don’t you take another ride on our Jim Crow express. You can have your own ‘Colored Only’ car where you can be all loud and niggerish to your hearts content.”

    • August 25, 2015 - Reply

      @Libra_Lady

      Yep tha apology was shady to me

    • August 25, 2015 - Reply

      @Libra_Lady

      Me and you are so here…it was basically a “kid’s apology of…but but but”. These people can’t be serious but sadly they are…smh

      • August 25, 2015 - Reply

        @binks

        Like Riley on the Boondocks about Mrs. DuBois’ peach cobbler. “I’m sorry your cobbler look like throw up with peas in it!”

        • August 25, 2015 - Reply

          @Libra_Lady

          I can’t!!!! lol! Leave Riley alone!

        • August 25, 2015 - Reply

          @Libra_Lady

          I need to find that Boondocks episode.

          • August 25, 2015 - Reply

            @Mary Burrell

            It is “The Itis” episode.

            • August 25, 2015 - Reply

              @binks

              Thank you

          • August 25, 2015 - Reply

            @Mary Burrell

            Boondocks is very funny.

          • August 25, 2015 - Reply

            @Mary Burrell

            It’s the itis and it’s on netflix 🙂

            • August 26, 2015 - Reply

              @Princesssookeh

              Thanks

        • August 25, 2015 - Reply

          @Libra_Lady

          LOL….That is one of my favorite episode from the Boondocks.

        • August 25, 2015 - Reply

          @Libra_Lady

          🙁 lolz!

        • August 25, 2015 - Reply

          @Libra_Lady

          LOL. You are so silly for that and I appreciate it. 😉

    • August 25, 2015 - Reply

      @Libra_Lady

      In *tears*
      LOL 😀

    • August 25, 2015 - Reply

      @Libra_Lady

      Church!

    • August 25, 2015 - Reply

      @Libra_Lady

      I thought the apology was great and sincere and offered to give them a whole car on their dime also. ..to ask what kind of apology was that then what kind do you want, be specific because he addressed every single issue and at each issue he did not try to justify anything. ..some black folks it seem wouldn’t accept any type of apology but for me his apology opens up dialog and it was a learning moment for them…yep I’m good with it.

      • August 25, 2015 - Reply

        @dballer49

        “he did not try to justify anything.” Actually they kinda did in a very passive-aggressive, backhanded kind of way by constantly reiterating that these women were somehow “loud” and “boisterous” to the point they needed some type of special handling. According to many of the White passengers there, they were no more loud, boisterous or unruly than any of the White passengers there.So why continue the fiction that these were some sort of problem passengers?

        As for a teachable moment, why do Black people have to pay for these with our hard-earned money and sense of self-worth? These women have done enough. They engaged in a business transaction in good faith with a party who engaged in bad faith. They’re part is done. They are under no obligation whatever to have a “dialog” with these fucknuts much less subject themselves to the possibility of further abuse.

        • August 25, 2015 - Reply

          @Libra_Lady

          “…Black people have to pay for these with our ‘hard-earned money’ …”

          nuff said for ME, ’cause anytime there’s a need for ME to be disrespected, I have blood-relations who can and will do it for FREE.

        • August 25, 2015 - Reply

          @Libra_Lady

          i think it was patronizing

        • August 26, 2015 - Reply

          @Libra_Lady

          the issue is that he apologized, and acknowledge that they dropped the ball by not arranging for them to have their own car they could be as loud and boisterous and fun loving as they want to be..the the staff double downed on it, the teachable moment was the fact that upper management acknowledge that they were wrong and didnt make any excuses about it.. its teachable moments that changes heart, and every human on this earth has had one, i would rather have a person say ” you know my bad we was wrong and totally at fault at how this ways handle , please accept my apology”..shit to me that is sincere as it get..but to some of us (black people) we could care less about that but then what does that make us look like, a teachable moment is what growth and change is about, and if it takes something like this to make a company open up and acknowledgd their failure and change their policy in the future then I say kudos to them!
          Subject: Re: Comment on Napa Valley Wine Train Admits They Were ‘ 100 Percent Wrong’ For Kicking Black Women Off

          • August 26, 2015 - Reply

            @dballer49

            The angry white woman on that train, and the winery’s management, already received their teachable moment when they got the cue from current events that all they had to do was LIE on these women and say they were possibly violent, and called the cops on a book club-in the photos one of these middle aged ladies is using a walking cane. If you can’t see this so called apology is a joke–how many times do you need to read that other guests on that train backed up the story that these ladies were no louder than anyone else, and there is no reason for this CEO to say “we knew you were a boisterous group and we’ll welcome you back in your own segregated car” is offensive on its own-wow.

            “what does that make us look like” The rejection of this bullshit apology makes us look like we have self respect, which is why you don’t recognize it.

            All this after the past year in this country, including 9 Black people massacred in their own church and it’s business as usual for these vampires. How many ‘teachable, learnable moments’ do evil whites need before they see you as a human?

            • August 26, 2015 - Reply

              @Vintage

              I agree with you.

              We are always required to suck it up when it comes to oppression and restrain our frustration at injustice. That day is over. That train company didn’t issue some real apology. That company tried to save face since they were caught. It’s a shame and disappointing that some people (including some black people) want to still reconcile with a disrespectful company when they issued a weak letter that called grown, innocent black women ‘boisterous.’ It is an insult to our intelligence. We are black people. We have the right to not send any financial support to any enterprise that mistreats our people. That righteous act of speaking out against some token fake apology (and not supporting NVWT) is part of the expression of great power and dignity.

              • August 26, 2015 - Reply

                @truthseeker2436577@yahoo.com

                Thank you, truth. I am SO glad those ladies decided not to take up the offer of another trip, I’m sick of seeing hat-in-hand Black people bowing after being treated like subhumans. I can’t imagine walking around being grateful to white folks for letting me breathe the same air they do. Our ancestors and elders had to do that in the past to survive (like that 83 year old lady in the group, I’m sure-smh), and imo it’s dishonoring them to continue being subservient when it’s NOT a matter of life and death. You are right, we are always expected to ‘suck it up’, be the bigger person, etc. and provide ‘teachable moments’ (Obama should be ashamed of himself for coining that damn phrase, and it’s always in reference to Blacks being forgiving to a White person who discriminated against them).

                • August 26, 2015 - Reply

                  @Vintage

                  You’re Welcome Sister. These Sisters taking a stand is very inspiring. These Sisters represent our cousins, our mothers, and the rest of our female relatives. When they or the members of that company attacked the Sisters, they attack us all, so we are in solidarity with our people. Change comes by the masses of the people not by desperate bureaucrats who issued an anti-black, disrespectful statement. I’m glad that people here have caught on to how the NVWT used anti-black stereotypes in their faux “apology.” The truth is that we will never bow before any human on this Earth as subservient slaves. We will stand up for our human rights. We are at war against police brutality, discrimination, economic injustice, and other forms of oppression. Speaking our minds has nothing to do with having a “ghetto pity party.” It is about recognizing that we live in an imperfect world and we want that world to change, so our people including our future descendants can live in society filled with freedom and justice. I’m glad you brought our ancestors and the elders. Our ancestors and our elders were the bravest people in world history. They shed blood for us. We can never imagine the pain, the brutality, and the sorrow that they have experienced. What we can do is to acknowledge their courage, remember their names, respect our elders plus our ancestors, and use inspiration from their heroism in order for us to continue onward with the work that they would want us to do.

            • August 26, 2015 - Reply

              @Vintage

              Really. .you know what..go ahead and be mad for the sake of being mad and where will that get you. .go protest and what will be your protest if a company say they were in the wrong and they gonna make changes.. if I screwed up royally and apologized and admitted I was totally in the wrong and you don’t want to accept that then what is your suggestions for the alternative?

              Sent via the Samsung Galaxy Note® 3, an AT&T 4G LTE smartphone

              ——– Original message ——–

              • August 26, 2015 - Reply

                @dballer49

                Good job ignoring the fact that they are STILL referring to these women as loud, when people who were there have stated otherwise.

                And who said anything about protesting? There is nothing for this company can do now to salvage their reputation, case closed. You keep on licking up crumbs white folks throw you, they love black people like you.

            • August 26, 2015 - Reply

              @Vintage

              And segregated car…really, she ASKED for their own car in the first place and he admitted that that information got lossed!!! Jesus give me a break with the bs…it’s was a private party that should have been in their own car anyway …what more can the company do than admit that they were 100 percent wrong. .now it’s like beating a dead horse. ..

              Sent via the Samsung Galaxy Note® 3, an AT&T 4G LTE smartphone

              ——– Original message ——–

              • August 26, 2015 - Reply

                @dballer49

                “beating a dead horse”? You are the only one in this thread shouting out kudos to these people for this backhanded apology; I am simply asking how you are so blind to it.

              • August 27, 2015 - Reply

                @dballer49

                Don lemon!

          • August 26, 2015 - Reply

            @dballer49

            “What does that make us look like?” WHO CARES? We “look like” however folks feel like seeing us regardless of any blatant evidence. A professional Black woman suddenly looks like a law-breaking thug and ends up dead in a Texas jail cell. Black elderly women suddenly need to be led off a train and detained by the cops. White folks literally think Black people are literally magic and feel no pain. We’re supposed to indulge that irrationality?
            And if they want “teachable moment” then let them pay handsomely for it like they’re willing to do for anything else they truly value. Many Black people are utterly out of spoons for that. It is not up to Black folks to drop our lives at the drop of a hat to educate White people about our humanity. And these “teachable moments” are really them debating our humanity.
            Let go of the respectability politics. They will not save you any other Black person. You will be buckdancing your whole life in vain trying to please irrational White anti-Blackness.

            • August 26, 2015 - Reply

              @Libra_Lady

              So what’s your main point…what action do you want to happen, what solution are you asking for, because they admitted they were wrong, that changes will be made, and offered a private car at the company expense. ..so what’s do you want to happen specifically to this incident. .because now you just rambling. ..

              Sent via the Samsung Galaxy Note® 3, an AT&T 4G LTE smartphone

              ——– Original message ——–

      • August 26, 2015 - Reply

        @dballer49

        He addressed the issue of the police escort? Where?

        • August 26, 2015 - Reply

          @Aria Whitaker

          This a teachable moment for them so what more should they do. .please be specific because he agreed with Lisa and said they will institute racial sensitivity training, they offered to give a car at the company expense for free for 50 people, they admitted that they were absolutely totally in the wrong. .so what more should they do? ? They learned, they are going to make changes. .so what should people STILL BE MAD AT??

          Sent via the Samsung Galaxy Note® 3, an AT&T 4G LTE smartphone

          ——– Original message ——–

          • August 27, 2015 - Reply

            @dballer49

            Quite frankly none of what you wrote goes to my question… Since you assert they hit on each point of contention in their apology, again, where did he address the need to call the police for a group of non violent, unarmed middle aged women whose “crime” was laughing at a volume that wasn’t acceptable to the white woman that complained?

            • August 27, 2015 - Reply

              @Aria Whitaker

              Aria..the apologized, they said they were 100 percent I’m the wrong, they said they would do cultural sensitivity classes. ..to those who don’t accept the apology then you being petty and ghetto. .country nigga shit, made a mistake, my bad, we will make corrections. .don’t accept then what you going to do next protest? Maybe to those other ghetto fools who say the hell with an apology then I’m with those who say you don’t accept what we say…then do what you do, because when the media interview you and ask what else do they have to do then what’s going to be your answer. ..

              Sent via the Samsung Galaxy Note® 3, an AT&T 4G LTE smartphone

              ——– Original message ——–

              • August 27, 2015 - Reply

                @dballer49

                STILL no answer to my very simple question. I know what they did, I can read just as you can….now care to actually answer the question?

                • August 28, 2015 - Reply

                  @Aria Whitaker

                  So he didn’t address the Napa police being there which apparently is standard protocol. .so what’s the point if he says that they were 100 percent wrong, if I screwed up and I says I was totally in the wrong 100 percent then what else do you want them to do

                  Sent via the Samsung Galaxy Note® 3, an AT&T 4G LTE smartphone

                  ——– Original message ——–

    • August 25, 2015 - Reply

      @Libra_Lady

      a walk backwards to the jim crow history of the united states – back to ‘the negro motorist green book’ and ‘the jim crow car laws’ i felt particularly bad for the 83 year old passenger.

      • August 25, 2015 - Reply

        @Rizzo

        Seems like we need to bring back the 21st century version of the “Green Book” for Black folk who want to travel and actually ENJOY their excursions.

        • August 25, 2015 - Reply

          @Libra_Lady

          as long as we ‘adhere to their rules’ — apartheid is a b*tch. way back in 1956, the greenbook cost one dollar and promised to keep the negro traveller safe, happy and without embarrassment. for example, travelling to los angeles, california in 1956, accommodations could be made at the clark hotel, which was star rated and recommended by the green book staff … 🙂

          • August 26, 2015 - Reply

            @Rizzo

            The motorist green book from the 60’s .

            • August 26, 2015 - Reply

              @Mary Burrell

              the negro motorist green book – published until 1964 – after the civil rights act was passed. seems as though it is still needed today.

        • August 26, 2015 - Reply

          @Libra_Lady

          We are on the same page

      • September 1, 2015 - Reply

        @Rizzo

        Eats big lemon

    • August 25, 2015 - Reply

      @Libra_Lady

      Man you are good. Summed it up perfectly.

  11. August 25, 2015 - Reply

    A black persons word is never good enough probably the only reason that they apologised is that they were getting bad yelp reviews from even WHITE people who witnessed the event as racist and indicated that they had seen white groups be just as loud and not worse

    • August 26, 2015 - Reply

      @blogdiz

      Exactly! It’s not an apology because they were “truly sorry”, it’s when they received complaints and saw the possibility of losing profits.

  12. August 25, 2015 - Reply

    they were obnoxious and loud. we’ve all been there when the “queens” show up and forget about the other patrons at the bar, club, etc. Still, we know for a fact if they were white, the most they would have gotten were eyerolls and sideeyes.

    • August 25, 2015 - Reply

      @Jones

      What about White witnesses that said they were no louder or more “boisterous” than any of the White patrons on the car? Or do Black women have some extra responsibility not to be seen nor heard?

      • August 27, 2015 - Reply

        @Libra_Lady

        i haven’t heard anything about any witnesses. but if that’s the case, then this is open and shut.

  13. August 25, 2015 - Reply

    I like how the apology continues to assert that they were particularly loud while even a white person who was also on the car said they were no louder than any other group on the train, but were the only ones removed. Not to mention they were handed over to police, where the situation could have gotten worse depending on what kind of day an officer was having and what level a Black person was willing to submit themselves to humiliation that day. smh.

  14. August 25, 2015 - Reply

    Where are Taz and the other black people in the other comment thread who just KNEW that the black women deserved what they got? SMH

  15. August 25, 2015 - Reply

    That’s how you apologize when you mess up so epically. Humbly. Why is that so hard today?

  16. August 25, 2015 - Reply

    Well I am a white woman and why would I ever want to go to a wine party or any other party where I had to act reserve?. Aren’t these types of parties for those of us that want to let our hair down? God, I would be pissed too if I were these women.

    • August 25, 2015 - Reply

      @KCP

      Isn’t that the antithesis of the concept of a “party?” (meaning “party” as “celebration”)

  17. August 25, 2015 - Reply

    Patricia thank you so much for posting this! This part is incredible: “developed center of emotion with the amygdala. It is said to be the center for fear, so with such an enlarged and heightened amygdala, much of what they do and how they react to most situations comes from basic fear response.”

    I have to read this further to see if I understand any of the science explanations. So this could be why fear tactics work so well with these folks–amazing. And I’m guessing the part of their brains that develop self awareness is lacking also.

  18. August 25, 2015 - Reply

    I had plans to take this tour since I am now retired. I will certainly keep my money and spend it elsewhere. This is one of the most bogus apologies rendered.

  19. August 25, 2015 - Reply

    It
    always amazes me when White folk appropriate, to their particular
    situation, the terminology used to describe racism in our society and
    then try to turn it upside down, .i.e. White Skin Privilege is now,
    Black Skin Privilege. By doing this sloppy appropriation, social
    science is thrown out the window and is a square peg made to fit into a
    round hole. Second, White people seem to believe that racism coming
    from them toward Black people, and the prejudice and discrimination
    coming from Black people toward White people is one in the same, in
    other words, racism is racism and it doesn’t matter who does it. Third,
    White people truly believe that there’s a new Jim Crow directed toward
    them and that the Jim Crow that Black people suffered after the Civil
    War all the way to present times, no longer exists; as if Black people
    are now the White people of the 21st Century and therefore do not suffer
    the brutality of racism any longer. The White folk now proclaim that
    the world has turned itself upside down and White people are now the
    oppressed. Interesting, very interesting, but so definitely wrong.
    I
    have to say that the social architects of this new theory that White
    people are now the Oppressed grouping in the 21st Century, knows nothing
    about the history of the United States, knows nothing about the rise of
    capitalism in the United States, knows nothing about that the seeds of
    capitalism laid squarely in the center of U.S, slavery; and
    astoundingly, that within capitalism, lay the seeds of U.S. racism.

    It
    only took one White woman to expel a whole group of Black women, which
    is not a far cry from what HAS TAKEN place repeatedly for the last three
    decades.
    And
    now, all Black folk need do is ‘RAISE THE RACE’ card to prove their
    point that they were treated in a racist manner and all of the sudden
    White folk are the victims!

    It’s
    about time Black folk and other people of color got the courage to do
    so without immediate retaliation by White folk of a lynching, a beating,
    and death at the hands of White people, who are not necessarily
    card-carrying members of the KKK, White Aryan Nation, or Skin Heads. I
    often times believe that White folk conveniently forget the actions they
    are afforded simply because they are White; and if anyone used the RACE
    CARD with wild abandonment, White folk certainly took their RACE CARD
    to the top….and over.

    The
    real problem of this unfortunate situation was the Napa Valley Wine
    Train did not transfer crucial information to their staff on the train.
    The Black Women’s Book Club awaited a fun-filled day of a train ride
    through wine country, a wonderful meal and certainly wonderful wine.
    Instead they were indeed treated as though they had no right to have
    fun, to laugh, to slap high-five, and to expect to be treated with the
    same courtesy as other travelers on the train were treated.
    Instead,
    with one complaint from a White person, they were rounded up, made to
    walk through most of the cars, and ejected. It took only one complaint.
    Just one from a White woman! Where was the indignity suffered by the
    White woman, the White staff, and the CEO, who is presumably White.

    The
    only RACE CARD that was raised was by the White woman and the White
    staff that paraded the Black Woman’s Book Club down the center of the
    train cars, just like it was done during the 1800, 1900, and recently to
    vilify Black folk, in this case, all because they were having a good
    time.
    No,
    I totally and thoroughly disagree with folks that have turned this
    situation upside down to prove that White skin privilege no longer
    exists; and that Black people are now the ones in power and therefore
    wield that power to oppress White people.

    It
    is a sloppy piece of the theoretical work on racism in the United
    States, it is a sloppy piece of political work which takes objective
    reality and makes it subjective to expound on their political idea that
    political power now rests with Black and other people of color, and
    takes U.S. class distinctions, obliterates those distinctions in the
    most racist way to say that Blacks have now come up the socio-economic
    ladder and are now on par with White people (it only took a few hundred
    years and still more needs to be achieved), therefore class has no play
    in this situation. It is precisely the use of class and race as to why
    the Black Woman’s Book Club was ejected from the Napa Valley Wine Train
    Tour. It was not only the color of the White woman that lodged the
    complaint, it was also her class privileged position, a privilege that
    came with her White skin privilege.

    This
    is a folly, unworthy of a readerships understanding of race relations
    in this country, and is an affront to every Black person, and person of
    color that has struggled with class and race our entire lives. This is
    truly a very sad situation when Race and Class Privilege are asserted
    and used to still oppress, and in this a Black Women’s Book Club that
    just wanted to have fun!
    Like · Reply · about a minute ago
    Write a comment…

  20. August 26, 2015 - Reply

    Napa Valley didn’t really cave at all. This was a PSEUDO-apology. To me, everything went downhill after the word, “Clearly…” #canyouREALate #LaughingWhileBlack

  21. August 26, 2015 - Reply

    Anthony Giaccio, hai fatto una cazzata .

  22. August 26, 2015 - Reply

    The thank you

  23. August 26, 2015 - Reply

    That was interesting

  24. August 26, 2015 - Reply

    I hope they take a big hit bin their pockets. Green power is black power.

  25. August 26, 2015 - Reply

    I am white and similar has happened to me. I didn’t cry discrimination. Suck it up. Staffers screw up. An apology was issued. HAve you never reacted improperly because you didn’t have all the facts. AND when I am on a wine tour, I would be upset if people around me were boistrous . . . that’s who I am. AND I am entitled to the spirit of the tour for which I paid money.

  26. August 26, 2015 - Reply

    “Clearly, we knew in advance when we booked your party that you would be loud, fun-loving and boisterous—because you told us during the booking process that you wanted a place where your Club could enjoy each other’s company. Somehow that vital information never made it to the appropriate channels and we failed to seat your group where you could enjoy yourself properly and alert our train’s staff that they should expect a particularly vibrant group.”

    Translation: “My bad. Had we warned our staff ahead of time that a group of loud black women was going to be on the train, none of this would have ever happened.”

  27. August 26, 2015 - Reply

    Too little, too late. Good for the book club for declining the offer.

  28. August 26, 2015 - Reply

    Handled poorly or not it was about volume not skin color.

  29. August 26, 2015 - Reply

    Since my previous post was deleted, I’ll repost with some editing:

    Da hell kinda f**k s**t apology was that? Basically, “We should have known y’all were gonna be some loud-ass darkies and we didn’t plan accordingly to deal with your loud-ass darkiedom. Also, we’re going to pretend like we didn’t know that we were making you perform a walk of shame and we’re not even going to mention why we got the cops in on our bs when you got off. And we’re just going to try to gloss over the fact that we straight up LIED about you on social media to perpetuate the stereotype of the loud, inherently dangerous, hostile and irrationally violent Black woman to make ourselves look good. We only took that ish down because our dumb selves realized after the fact that defamation of character is actionable. Our mistake. So why don’t you take another ride on our Jim Crow express. You can have your own ‘Colored Only’ car where you can be all loud and cullud to your hearts content.”

    • August 26, 2015 - Reply

      @Libra_Lady

      LOL!! Exactly, the whole apology was riddled with sarcasm. Just another “sorry, not sorry” fake “apology”.

      • August 26, 2015 - Reply

        @Joy Kaine

        Like Riley on the Boondocks about Mrs. DuBois’ peach cobbler. “I’m sorry your cobbler look like throw up with peas in it!”

    • August 26, 2015 - Reply

      @Libra_Lady

      The previous one was the best but that’s just me though.

  30. August 26, 2015 - Reply

    That was funny

  31. August 27, 2015 - Reply

    did he talk to corporate about that memo..i can not see any corp office i know posting such a sincere and open apologize..i agree with the ladies..damn you all to hell…enough is enough..i know from my experience with bad operators,,i would of called twice and said ,,did i tell you were are going to have a real good time..put us in the back were we will not bother anyone..people just do not care about doing there jobs right..

  32. August 27, 2015 - Reply

    Screw the apology! It should have NEVER happened in the first place period and point blank! We are in 2015 people. This black/white hatred needs to stop. It is just ridiculous and I am soooo over it!!! Can’t we all just play nice in the sandbox without color ALWAYS having to be a freakin’ issue? Damn!

  33. August 27, 2015 - Reply

    This story is incomplete perhaps on purpose. “The company originally posted on their Facebook page that the women were ejected after becoming violent.

    “Following verbal and physical abuse toward other guests and staff, it was necessary to get our police involved,” said the statement, shared on Facebook.”

    This part was left out of just what happened and I ask why? You see the truth is it was about race and they were very proud of what they did as they felt empowered for doing so. But only after they realized that the video was going viral did they apologize in the fear of losing money for a backlash of people that have had enough of this crap.

    I say apology not accepted and they should consider themselves Boycotted from now till…?
    Black Lives Matter and that goes for our quality of life as well!

  34. August 27, 2015 - Reply

    So the train wants to end a PR nightmare however it can, even if it means apologizing to women who were probably in the wrong themselves for being loud and rude and disturbing the other customers. And then, rather than admitting their behavior played a role, they holler racism.

  35. August 30, 2015 - Reply

    My whole problem with is apology was the need to say and I quote.”Clearly, we knew in advance when we booked your party that you would be loud, fun-loving and boisterous” CLEARLY??? Loud and Boisteriious??? right there!!! SMDH, To me that says sure take their money, but make a note that if they are going to be LOUD and Boisterous, code word for black, we will use this VITAL information to kick them off the train once they get too loud. He needs to refund all of their money and then go kick rocks..

  36. September 1, 2015 - Reply

    Eat do do

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